Deliveries & Returns
SHIPPING AND DELIVERY
Orders will be processed within 1 to 5 working days maximum following the order's payment.
The customer is solely responsible for any delivery failure due to a lack of information when placing the order.
SHIPPING FEES
Shipping costs are calculated based on your address and indicated when paying for the order. They are automatically added to the total order amount.
We offer free shipping with Mondial Relay relay points (mainland France, Belgium, Luxembourg, Spain, Germany) on any order over 200€.
RIGHT OF WITHDRAWAL AND RETURN TERMS
You have 30 days from the reception date of your order to return the products. If more than 30 days have passed since your purchase, unfortunately we cannot offer refunds or exchanges.
BACK
To make a return, please follow the procedure below:
- Inform us by email: hello@tescaclothing.com to collect your return voucher.
- Return the products to us in their original packaging, complete, in impeccable condition, with the invoice and the return voucher (provided by email) fully completed.
Returns will be made to the following address:
TESCA
237 chemin de la Roque
34430 Saint Jean de Védas – France
You can also return to a Mondial Relay point:
TESCA
237 chemin de la Roque 34430 Saint Jean de Védas – France
MONDIAL RELAY:
LOCKER 24/7 ALDI ST JEAN DE VEDAS
14 ROAD TO MONTPELLIER
34430 SAINT JEAN DE VEDAS
Mention the email address hello@tescaclothing.com for tracking.
The risks and return costs are the sole responsibility of the Customer.
In cas of an exchange, customer will not be charged return costs during if in mainland France.
Any customs fees related to the return of the product from a foreign country are the responsibility of the customer.
No returns will be accepted if the returned products have been visibly used, damaged, worn out, damaged or their packaging damaged or deteriorated, making the product unfit for resale.
We reserve the right to refuse any return that does not comply with the conditions above.